Terms of Service
Welcome to WiseCover, where we are dedicated to providing comprehensive insurance solutions tailored specifically for retirees. By accessing or using our services, you agree to comply with and be bound by the following terms of service. Please read these terms carefully before engaging with our offerings.
These terms govern the relationship between you, the user, and WiseCover. We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after changes are made constitutes your acceptance of the new terms.
WiseCover offers a range of insurance products designed to meet the unique needs of retirees. Our offerings include health insurance, life insurance, and long-term care policies. We strive to provide clarity and transparency in all our products, ensuring that our clients can make informed decisions regarding their coverage.
To use our services, you must provide accurate and complete information during the registration process. It is your responsibility to update your details if they change. Failure to provide accurate information may result in the cancellation of your insurance policy.
WiseCover is committed to protecting your personal information. We adhere to strict privacy policies, ensuring that your data is handled securely and in compliance with applicable laws. For more details, please refer to our Privacy Policy, which outlines how we collect, use, and protect your information.
All insurance products offered by WiseCover are subject to the terms and conditions outlined in the respective insurance policies. Coverage and benefits can vary based on individual circumstances, so it is important to review your policy documents thoroughly. If you have questions, feel free to reach out to our customer service team.
We understand that retirement is a significant life transition, and our mission is to provide peace of mind through our insurance offerings. By choosing WiseCover, you are placing your trust in a company that values your security and wellbeing. We stand by our commitment to delivering quality service and support.
In the event of a dispute arising from these terms or your use of our services, we encourage you to contact us directly at [email protected] or call us at +65 6438 3913. We will make every effort to resolve your concerns amicably and efficiently.
These terms of service are governed by the laws of Singapore. Any legal action or proceeding arising out of or related to these terms shall be brought exclusively in the courts of Singapore. By using our services, you consent to the jurisdiction of these courts.
Thank you for choosing WiseCover. We look forward to serving your insurance needs and providing you with the best possible coverage during your retirement years. For any additional inquiries, please do not hesitate to contact us at our office located at 7-9 Club St, Singapore 069403.
Terms of Return
At WiseCover, we understand that choosing the right insurance policy for your retirement is a significant decision. We want you to feel confident in your choices, and thus we have established a clear and straightforward terms of return policy to address your concerns should you need to make any changes after your purchase.
Our terms of return allow you to request a full refund within 30 days of the policy purchase date. This period gives you ample time to review your selected plan and ensure it meets your expectations and needs. Should you find that our coverage does not align with your requirements, you can reach out to us within this timeframe for assistance.
To initiate the return process, please contact our customer service team via email at [email protected] or call us at +65 6438 3913. Our dedicated representatives are available to guide you through the return process and answer any questions you might have.
We ask that you provide your policy details and the reason for your return request. This information helps us improve our services and ensures a smooth experience for all our customers. Your feedback is invaluable as it aids us in refining our offerings for retirees.
Once your return request is received, our team will process it within 5 business days. If your return is approved, you will receive a full refund to the original payment method used during the transaction. Please note that it may take additional time for the refund to reflect in your bank account, depending on your financial institution's policies.
It is essential to understand that after the 30-day return window has closed, we will not be able to offer refunds or exchanges. Therefore, we encourage you to thoroughly review your policy and consider your options carefully during this initial period.
We are committed to providing exceptional service to our retirees, and our transparent terms of return reflect our dedication to customer satisfaction. We believe that having clear guidelines ensures that you feel secure in your investment with WiseCover.
If you have any concerns regarding the terms of return, or if you would like to discuss your policy further, please do not hesitate to reach out. Our team at WiseCover is always ready to assist you, ensuring that your insurance experience is as smooth and beneficial as possible.
Thank you for choosing WiseCover as your trusted partner in retirement insurance. We value your trust and are here to support you at every step of your retirement journey, ensuring you have the peace of mind you deserve.
For more information about our policies and services, or to get in touch with us, visit our office located at 7-9 Club St, Singapore 069403. We look forward to serving you and helping you secure a financially sound retirement!